Refund policy

Return & Refund Policy  

At Overcome Today, we truly appreciate your support. Every purchase helps spread a message of hope and truth, and we want you to feel confident and cared for when shopping with us.

 

 

Our Process

All of our products are made using a print-on-demand model. This means each item is created specifically for you after your order is placed. This allows us to offer meaningful, unique designs while reducing waste.

Because of this, returns and refunds are handled a little differently than traditional retail.

 

 

Returns & Exchanges

Since each item is custom-made, we are not able to accept returns or exchanges for:

  • Incorrect size ordered

  • Change of mind after purchase

  • Minor color differences due to screen or printing variations

We strongly encourage you to review the sizing charts on each product page before placing your order.

 

 

Damaged, Defective, or Incorrect Items

We stand behind the quality of our products and want to make things right if something goes wrong.

If your item arrives:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 30 days of receiving your order, and we will gladly replace the item at no additional cost.

How to submit a request:

Email us at OvercomeTodayClothing@gmail.com with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item

Once confirmed, we will send a replacement as quickly as possible.

 

 

Shipping Issues

  • Incorrect Address: If an incorrect or incomplete address is provided, you may be responsible for reshipping costs.

  • Lost Packages: If your package is lost in transit, please contact us within 30 days so we can assist you.

  • Delivered but Missing: Once marked as delivered, we are not responsible for lost or stolen packages.

 

 

Our Heart Behind This

We’re not just a clothing brand—we’re a mission. Every order supports a greater purpose, and we do our best to serve you with integrity, fairness, and care.

If you ever have an issue, please don’t hesitate to reach out. We’re here to help.

 

 

Contact Us

For any questions or concerns, reach out anytime:
OvercomeTodayClothing@gmail.com

Privacy Policy

At Overcome Today, your privacy matters to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

 

 

Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies and usage data

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

This is commonly referred to as Order Information.

 

 

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you

  • Provide customer support

  • Improve our website and user experience

  • Send updates, promotions, or marketing emails (you can unsubscribe anytime)

 

 

Sharing Your Information

We may share your information with trusted third parties to help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Print-on-demand partners

We only share what is necessary to complete your order and provide our services.

 

 

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Understand how visitors use our site

You can choose to disable cookies through your browser settings.

 

 

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

To make a request, simply contact us using the information below.

 

 

Data Retention

We keep your order information for our records unless you request that we delete it.

 

 

Minors

Our website is not intended for individuals under the age of 13.

 

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

 

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: OvercomeTodayClothing@gmail.com